Patient records
One patient record that every surface reads and writes.
Visits, last seen, next appointment, outstanding balance, notes, prescriptions and activity, on one record. Nothing is re-entered at the desk.
The record is the centre of MedOS, and the reason it works as a healthcare CRM rather than a set of tools. A booking creates or finds the patient. The consultation writes subjective, objective, assessment and plan against the visit, autosaved as the practitioner types, with the prescription alongside and previous notes one click away. The payment lands on the same visit. The follow-up is booked from the same screen.
Because everything is written against one record, the front desk sees the outstanding balance and the next appointment without asking, and the patient sees their own appointments, live status and history on their phone, OTP-verified and branded to your clinic.
What you get
- The visit is the unit
- Notes, prescription, payment and follow-up hang off each visit, in order.
- Notes as you write
- Session notes autosave. Previous notes are one click away during the consultation.
- Balance on the record
- Unpaid visits and the outstanding amount show at the top of the record.
- The patient sees it too
- Appointments, live status, reschedule and cancel on their own phone.
One record
Every surface reads and writes the same patient record.
Patient record
From first booking to follow-up
Visits, last seen, next appointment, outstanding balance, prescriptions and activity, on one record. Nothing is re-entered at the desk.
Consultation
Notes written against the visit
Subjective, objective, assessment, plan and prescription, autosaved as the practitioner writes, with previous notes one click away.

Patient portal
Patients see the same record
Their appointments, live status, reschedule and cancel, on their own phone, OTP-verified and branded to your clinic.
Front desk
The board knows who is in the room
Overdue, upcoming, ongoing and completed, per practitioner, with payment state on every card.
Recurring care
Session packs, sold in the same flow
Prepaid packs with validity and remaining sessions, chosen by the patient at booking and drawn down visit by visit.
Works with
- Appointment board
Overdue, upcoming, ongoing and completed, per practitioner, with payment state on every card. The board is the front desk’s single screen.
Read more - Payments
Online through Razorpay, or with the payment QR your clinic already has at reception. Both are part of the same patient payment step, and both settle in the clinic’s own account.
Read more - Practice performance
A practice owner should not have to piece together bookings, attendance, revenue and follow-up to understand how the practice is doing.
Read more